Our learning programs are engaging, interactive, productive and not one-off affairs.
Our program model is based on blended learning with programs entailing a mix of face-to-face delivery, online components, video, micro-learning tools and coaching. People develop and own new skills through self-directed programs to effect behavioural change. All our programs are interactive and enhanced by the use of real life and relevant scenarios together with exercises and discussion topics which translate to participants’ workplaces.
We tailor our programs to your workplace culture, policies, procedures and everyday challenges.
RESPECTFUL WORKPLACE SUITE
Respectful engagement requires more than a policy framework, instruction and employee awareness. It requires employees to adapt both their mindsets and their skill sets to be prepared and equipped with ‘what to do AND how, also why I need to do it’ when disrespect is experienced or observed.
The compelling advantage of the Respectful Workplace Suite is that it provides awareness workshops, mindset preparation and leader skill acquisition combined with leadership development resources to sustain the transfer of training. This approach embeds the learning that can carry a team towards it most challenging goals over a 2 year period.
It can be obtained as a suite or in individual components.
Respectful Workplace for Employees
Our 2 hour EEO Awareness program is designed for employees without leadership responsibility. It is practical, action-based and effective. It provides employees competency in EEO, anti- discrimination and anti-bullying principles, and beyond. It triggers behavioural change by building self-efficacy in your people to engage with each other and attempt to resolve locally any disagreements, concerns or hiccups in their immediate operating environment. Having employees address their workplace concerns or dysfunctions directly and proactively is the expedient approach to diffusing conflict that can lead to fractious workplace relationships, workplace bullying, diminished focus and reduced motivation which are all energy and time wasting dysfunctions. It should counter the majority of issues that might lead to a formal grievance. Moreover, respectful engagement creates an emotional ambience for genuine mutual interest in others workplace commitment, building a trust base for a healthy, high performing team.
The program is followed up by 8 tips, fixes and articles disseminated weekly over 2 months following the face-to-face session which embeds the learning.
Respectful Workplace for Leaders
Our Leaders program focuses on their roles and responsibilities in relation to EEO, discrimination, bullying and harassment. It supports leaders to understand the legislative basis, the impacts of inappropriate behaviour and the processes they need to follow when they are required to respond to claims of inappropriate behaviour.
Again, our program takes a step further by reorienting their leadership stance and building skills to engender respectful interactions in their team. Leaders will be able to support their teams to interact respectfully while engaging in challenging and robust conversations in pursuit of business goal achievement.
The workshop is followed by an online competency assessment to track the value of participants learning and confirm their competency development.
This progress is further strengthened through the Leaders Guide and the Respectful Workplace Toolkit.
“Platinum” Respectful Workplace for Leaders
This Respectful Workplace for Leaders Program option contains a heightened focus on the participant’s mindset, facilitating deeper diagnostic insight and self awareness. Individual participant profiling explores their conscious and unconscious behaviours given the stress accompanying difficult conversations and team dynamics, can typically increase the risk of unproductive behaviours occurring outside of conscious awareness. This will be accompanied with individualised insights into the behavioural demands of a Leader’s role to create a respectful and collaborative team. For this purpose we use a reliable and validated diagnostic, The Birkman Method (TBM).
This is a program that develops your teams’ and leaders’ competence to have robust and purposeful dialogue that heads north, not south.
Effective dialogue is one of the single most important activities in the workplace.
Our Leaders and employee programs are built to achieve resilience in employees to initiate and sustain a robust and challenging conversation in which people are not fearful to walk conflict’s boundaries. We develop the demeanour and competence to lead and engage in difficult conversations where innovation and development often occur on the edges of disruption. Potentially conflict is experienced differentially in those conversations but the conversation and relationship stay within a healthy and productive realm of constructive conflict. Should conflict tip into the unhealthy zone then, through our program, the competence exists to pull the conversation and relationship back to being functional and
Our programs also develop skills for leaders to apply in other difficult conversations. Whether you are providing critical feedback to a team member, critiquing work, needing to express your disagreement in relation to a decision, having to say ‘no’ or encouraging and coaching your employees to have a direct conversation about issues, the answer is not to avoid the conversation or handle it half-heartedly. The program will provide leaders with insight on how to have productive and collaborative conversations with their employees and provide them with specific strategies for approaching them successfully.
PEEL regularly observes that individuals within collaborative teams have a more conscious understanding of their colleague’s needs and interests. Consequently they respond earlier and more supportively to other’s frustration preventing unhealthy conflict, ensuring alignment of values and behaviours, fostering healthy conversations and ultimately managing behavioural engagement for high performance and goal achievement proactively.